Every feature. Every plan.
No games.
The plans below differ in scale and services — never in features. Rules, search, shared drafts, attachment sizes: identical on Starter, Team, and Business. That's a pledge, not a promo.
Every plan starts with a 14-day full-featured trial — no card required. When a trial ends, your workspace goes read-only until you pick a plan. It never gets locked, and your mail never left Gmail.
Starter
$6 /user/mo
one flat price — no annual fine print
- Up to 3 full users
- 1 shared inbox + personal inboxes
- Every feature — comments, rules, shared drafts, search
- Two-way Gmail sync
- Email support from humans
Team
$12 /user/mo
or $10/user/mo billed annually — your choice, never a requirement
- Unlimited shared inboxes and unlimited users
- Unlimited free collaborator seats — contractors and part-timers comment, get @mentioned, and take assignments at no charge
- Unlimited rules, templates, and tags
- Reduce seats any time, prorated credit
- Email support from humans
Business
$19 /user/mo
or $15/user/mo billed annually — less than Front's cheapest tier
- Everything in Team
- SSO / SAML — coming at launch
- Priority support — including screen-share sessions with an engineer
- Uptime SLA
For scale reference: Front's list pricing runs $19–$229 per seat per month, annual contract required on most tiers, with features gated by plan.†
The fine print we're proud of
Monthly billing is a first-class citizen
Annual billing earns a discount; it's never required. No auto-renewing annual contracts hidden in fine print, no "contact us to cancel."
Seats go down as easily as they go up
Team shrank? Remove the seats and your next invoice shrinks with it, prorated. You will never pay for a seat nobody sits in because a contract says you must.
A failed card never locks you out
Billing hiccups get a grace period and a read-only fallback — never a red banner between your team and your customers.
Cancelling keeps your mail
Your email never left Gmail, so it's already yours. On the way out you get a full export of everything Sharemail added: comments, tags, assignments, audit history.
AI will be bundled, not metered
When AI features ship (thread summaries, suggested drafts), they'll be included flat in the plans above — never $0.70-per-resolution meters that punish you for having customers.
Collaborator seats are actually free
A collaborator can read what they're invited to, comment, get @mentioned, and take assignments. You only pay for people who send email from your shared addresses.
Questions you should ask any shared-inbox vendor
Is there a free plan?
No — every workspace starts with a 14-day full-featured trial (no card required), and after that everyone pays the same honest prices above. We'd rather charge $6 and answer your support email than run a free tier subsidized by squeezing everyone else at renewal time.
Why are you so much cheaper than Front, Missive, and Hiver?
Architecture, mostly. Gmail stores and delivers your mail — we run no delivery infrastructure, no relays, no data-center email archive, no outbound sales team, and no per-resolution AI meters. A collaboration layer on top of Gmail simply costs less to operate than an email platform that ingests everything, and we price like it. Cheap here isn't a teaser rate; it's the cost structure.
What does Sharemail not do?
Email, only — and Gmail, only. There are no SMS, WhatsApp, live-chat, voice, or social channels, no native mobile apps yet (the web app works on a phone), and the public API and third-party integrations haven't shipped. If your team needs true omnichannel today, Missive or Front will genuinely fit better — we'd rather tell you that now than after you've migrated. If your team's channels are Gmail mailboxes, this is the tool.
What happens to my email if I cancel?
With Sharemail: nothing. It's in your Gmail, where it always was. You also get an export of the collaboration layer (comments, tags, assignments) — even after cancelling.
Can I reduce seats mid-term?
Yes, any time, prorated. Ask our competitors this question in writing before you sign anything.
Which features are locked behind higher plans?
None. Plans differ by scale (users, shared inboxes) and services (SSO when it ships, SLA, priority support), never by product features. Anything on this page that isn't live yet says so, right on the card.
Is there a per-message, per-resolution, or per-AI-answer meter?
No, and there never will be.
Do prices rise mid-contract, or features get removed and re-sold?
Your price is locked for whatever term you chose. If we ever raise list prices, existing plans keep their features — we don't do forced "legacy plan migrations."
† Front list pricing as published on front.com during 2025 (Starter through Premier tiers); plan restrictions as reported by Front customers in public Trustpilot reviews (TrustScore 1.9, accessed August 2026). Verify current terms with Front directly.